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Episode details

Sounds,08 Dec 2023,35 mins

Number Fever: How Pepsi Nearly Went Pop

Cautionary Tales with Tim Harford

Available for 139 days

Pepsi twice ended up in court after promotions went disastrously wrong. Other big companies have fallen into the same trap - promising customers rewards so generous that to fulfill the promise might mean corporate bankruptcy. Businesses and customers alike are sometimes blinded by the big numbers in such PR stunts - but it's usually the customers, not the businesses, who end up losing out.

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